# internal_error (HTTP 500)

internal_error (HTTP 500) from the GetItDone API: Something failed on our side. The response carries a `request_id` for support.

- **HTTP status:** 500
- **Problem type URI:** https://nowgetitdone.com/docs/api/problems/internal-error

## What it means

Something failed on our side. The response carries a `request_id` for support.

## Likely causes

- An unexpected server-side error.

## How to fix

- Retry after a short delay — transient errors usually clear.
- If it persists, contact support and quote the `request_id` from the response.

## Example problem+json

```json
{
    "type": "https://nowgetitdone.com/docs/api/problems/internal-error",
    "title": "Internal server error",
    "status": 500,
    "code": "internal_error",
    "request_id": "req_a1b2c3d4"
}
```

## Related

- [Errors](/docs/api#errors)