GetItDone support
How to get help with GetItDone
Use the support form. You do not need an account to send it.
On the Discord you can ask other GetItDone users, share suggestions and follow product updates. Send account or billing problems through the form, not a public channel.
What to include
- What you were doing and what you expected to happen.
- What happened instead, including any error message you saw.
- Where it happened: the web app, Slack, an AI assistant over MCP, the browser extension or the API.
- For an AI assistant or API problem, the tool or endpoint involved. Never send your password or a full gid_ API key.
Guides that may answer it first
- Getting started
Create your first tasks and plan your day.
- Connect an AI assistant (MCP)
The endpoint, sign-in and the full tool list for Claude, Cursor and other MCP clients.
- Slack app guide
Install, commands, permissions and troubleshooting.
- API documentation
Authentication, errors, rate limits and every /v1 endpoint.
Privacy, terms and account deletion
- Privacy Policy: what we collect, who processes it and how to make a privacy request (amin@devino.ca).
- Terms of Service.
- Account deletion: how to request it and what is removed.